Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicholas Diaz

Nicholas Diaz

December 19, 2025

5  out of  5
rating by Nicholas Diaz
"Awesome job explaining everything that could save me money! Was quick on getting a quote and getting the information you need."
We responded:
"Nicholas, Thank you for the awesome feedback! We hope to see you again soon. - Spencer"
Profile photo of Bethany Gamez

Bethany Gamez

December 19, 2025

5  out of  5
rating by Bethany Gamez
"Very helpful fast and clear"
We responded:
"Bethany, Thank you! We appreciate your business. - Spencer"
Profile photo of Alexander Hurtado

Alexander Hurtado

December 17, 2025

5  out of  5
rating by Alexander Hurtado
"This guy is the best 100% rrecommended"
We responded:
"Alexander, This made my day! We appreciate your trust in our business. - Spencer"
Profile photo of John Price

John Price

December 16, 2025

5  out of  5
rating by John Price
"TJ and Spencer took the time to go in depth reviewing my coverage showing us the best steps forward for our insurance needs. The whole experience they made sure there was no pressure, while giving the best options at reasonable pricing. I highly recommend this team and Office!"
We responded:
"John, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Spencer"
Profile photo of LaCharla Allen

LaCharla Allen

December 16, 2025

5  out of  5
rating by LaCharla Allen
"Tj was very helpful and understanding! The best customer service I've received!"
We responded:
"LaCharla, I’m happy your insurance experience was so positive. We appreciate your support! - Spencer"
Profile photo of Matthew Melligan

Matthew Melligan

December 15, 2025

5  out of  5
rating by Matthew Melligan
"William was helpful and consistent throughout our conversations. Give him a call and feel confident knowing you have a reliable agent looking out for you and your wallet!"
We responded:
"Matthew, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Spencer"
Profile photo of Chelsea Scott

Chelsea Scott

December 15, 2025

5  out of  5
rating by Chelsea Scott
"Spencer was great to work with! Super polite, very knowledgeable, and always quick to respond. He made everything easy to understand and handled things fast. Definitely the best in the business, highly recommend!"
We responded:
"Chelsea, your experience with our office is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Spencer"
Profile photo of Cliff

Cliff

December 11, 2025

5  out of  5
rating by Cliff
"Tj and Spencer were very helpful and gave me a very good rate… made my day"
We responded:
"Cliff, I'm so glad my team and I has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Spencer"
Profile photo of Mark Warbington

Mark Warbington

December 8, 2025

5  out of  5
rating by Mark Warbington
"Spencer & TJ did a great job working with me & getting me the insurance I needed"
We responded:
"Mark, thank you for your kind words! I’m glad TJ and I could help you get the insurance that fits your needs. We truly appreciate your feedback! - Spencer "
Profile photo of P W

P W

December 8, 2025

5  out of  5
rating by P W
"Mr McCain was Highly professional and knowledgeable. Was able to get me a way better policy than that of the one I had with USAA. The experience has lifted a huge strain off my shoulder. Will definitely be doing business with him and State Farm in the future."
We responded:
"P W, thank you for sharing your experience! I’m glad we could help you get a policy that works for your unique needs. We truly appreciate your kind words and look forward to working with you in the future! - Spencer "
Profile photo of Flex McGhee

Flex McGhee

December 5, 2025

5  out of  5
rating by Flex McGhee
"Amazing customer service! Give this guy a raise! Thank you again!"
We responded:
"Hello, thank you for the awesome review! I’m glad you had a great experience, and your kind words mean a lot to our team. We’re always here to help! - Spencer "
Profile photo of H Y

H Y

December 4, 2025

5  out of  5
rating by H Y
"Spencer from State Farm was amazing with my auto insurance. Very kind, patient, extremely thorough, knowledgeable and worked with my schedule. 100% recommend!!"
We responded:
"Hello, thank you for your wonderful review! I’m glad I could make the process smooth and work with your schedule. Your recommendation means a lot, and I’m always here to help with any future insurance needs! - Spencer "
Profile photo of PHYLLIS JONES

PHYLLIS JONES

November 19, 2025

5  out of  5
rating by PHYLLIS JONES
"T.J. my agent was very thorough, he explained all my options in detail. T.J. saved me a lot of money on my homeowners and vehicle bundle policy. I'm very satisfied."
We responded:
"Phyllis, thank you for sharing! I’m glad T.J. was able to provide clear explanations and make the process smooth for you. It’s great to hear you’re satisfied with the experience. - Spencer"
Profile photo of Patricia Llamas

Patricia Llamas

November 13, 2025

5  out of  5
rating by Patricia Llamas
"I’m extremely pleased with my experience at State Farm Insurance. Marcello was incredibly helpful and made the entire process smooth and easy. I’m very glad I made the switch — I’m saving hundreds of dollars each month! Marcello was polite, professional, and provided excellent customer service. I’ll definitely be recommending State Farm to my friends and family."
We responded:
"Patricia, thank you for sharing your experience! I’m thrilled to hear Marcello could make the process smooth and easy. We really appreciate your recommendation and are glad to have you as part of our State Farm family! - Spencer "
Profile photo of ynetrius jess

ynetrius jess

November 12, 2025

5  out of  5
rating by ynetrius jess
"He was great , love him 💙🥰"
We responded:
"Hello, thank you! It really means a lot to hear that. I’m so glad I could help and make your experience a great one! - Spencer"
Profile photo of Derek Alexis

Derek Alexis

November 10, 2025

5  out of  5
rating by Derek Alexis
"William was very patient and informative"
We responded:
"Derek, thank you for sharing your experience! I'm happy to hear William took great care of you and made everything easy to understand. We really appreciate your feedback! - Spencer"
Profile photo of Denita Sparks

Denita Sparks

October 28, 2025

5  out of  5
rating by Denita Sparks
"Spencer McCain was very helpful and knowledgeable."
We responded:
"Thanks so much for the kind words, Denita! I’m really glad I could help and that you had a great experience working with us. - Spencer "
Profile photo of Reginald Jackson

Reginald Jackson

October 24, 2025

5  out of  5
rating by Reginald Jackson
"He done a great job he took his time went over everything I’m happy I call State Farm"
We responded:
"Thank you for the review, Reginald! I’m glad everything went smoothly and that you had a positive insurance experience with us. - Spencer "
Profile photo of Raine Cook

Raine Cook

October 22, 2025

5  out of  5
rating by Raine Cook
"I had such a great experience working with Spencer McCain at State Farm! My boyfriend and I recently moved from Alabama to Georgia and needed to transfer the policy, which I thought would be a hassle, but Spencer made it so easy. He took the time to explain everything clearly, answered all our questions, and made sure we got the best coverage for us. The process was smooth, quick, and stress-free. It really felt like they cared about helping us, not just selling a policy. I’m so glad to have found an agent who’s this professional, knowledgeable, and personable. Highly recommend!"
We responded:
"Thank you for the kind words, Raine! I’m really glad we could make the process smooth and stress-free for you and your boyfriend. It means a lot to hear that our team made you feel supported and informed—we really enjoy helping our customers feel confident about their coverage. So glad to have you both with us! - Spencer "
Profile photo of Jared Bowens

Jared Bowens

October 22, 2025

5  out of  5
rating by Jared Bowens
"Outstanding service. From the moment I walked through the door, the customer service was on another level. It wasn’t performative either—it was a genuine desire to connect and assist. I came in around 4:30ish, and having worked in retail for many years, I know it can be a little frustrating when a customer walks in as you’re getting ready to wrap up the day. Instead of just getting me in and out, the team took the time to get to know me a bit, walk me through several scenarios that could positively impact my finances while maintaining high-level coverage, and provide a slew of options and resources in case I needed anything further. Not to mention, the establishment is aligned with the right side of things as University of Alabama fans—except for TJ 😂. Roll Tide!!"
We responded:
"Wow, thank you for the thoughtful review, Jared! I’m thrilled to hear you felt genuinely supported and that we could take the time to go over everything thoroughly. We love connecting with our customers and making sure they feel confident about their options. Roll Tide! - Spencer "
Profile photo of Brennan Jaggers

Brennan Jaggers

October 21, 2025

5  out of  5
rating by Brennan Jaggers
"T.J. is a great agent! Super easy to talk to and isn’t pushy which is nice. He just gives you the information, makes sure you understand and then lets you decide what you need! Would recommend."
We responded:
"Thank you for sharing your experience, Brennan! I’m so glad to hear TJ made the process clear and comfortable for you. We always want our customers to feel informed and supported. I’ll be sure to share your kind words with him, and we truly appreciate your recommendation. - Spencer "
Profile photo of Alex Ekin

Alex Ekin

October 16, 2025

5  out of  5
rating by Alex Ekin
"We just had our State Farm account moved to Spencer’s agency after our previous agency owner passed. We have a multitude of policies and switch vehicles often enough that we have frequent interactions… so we were a little nervous as we had a great longstanding relationship with our past agent. Honestly, we were expecting to change companies since we didn’t have the loyalty of a 10 year relationship anymore. The same day I got the email from SF corporate that our account had been reassigned, Spencer reached out by phone to introduce himself and asked to set up a time in a few weeks to go over our policies. I appreciated and was impressed by the immediate outreach to ensure I had his contact and knew who to call if anything came up meanwhile. Very professional during what could have been an awkward transitional time. We just reviewed our home, cars, motorcycles, and life insurance policies together. Spencer did a great job with making sure we knew what coverages we have (and that all were sufficient), getting himself quickly up to speed on our policies, all while taking time to get to know us. He’s a super warm, family centered guy, and was an absolute pleasure to work with. Felt like he looked for ways to get us the best coverage at the best price. He also made other policy recommendations based on our lifestyle that were appreciated. Can tell he really appreciates his clients business and is happy to put the work in to keep it. Looking forward to many years of great customer service from him and would highly recommend Spencer to our friends."
We responded:
"Alex, thank you for taking the time to share such a thoughtful and detailed review. I understand how important that longstanding relationship was, and I’m truly honored to have the opportunity to support you and your family moving forward. Providing excellent service and building strong relationships with my customers is something I value greatly. I look forward to many years of working together. Thank you again for your kind words and recommendation—it means a lot! - Spencer "
Profile photo of Brian Cross

Brian Cross

October 14, 2025

5  out of  5
rating by Brian Cross
"Spencer is very knowledgeable about insurance. Very patient with my concerns. Very easy to talk to. This was a great experience buying insurance. I purchased both homeowners and car insurance."
We responded:
"Thank you so much for sharing your experience, Brian! I’m glad to hear everything went smoothly and that I was able to help address your concerns. It means a lot to know you had a great experience with your homeowners and auto insurance. I truly appreciate the opportunity to earn your business. - Spencer "
Profile photo of Jerry Waldrep

Jerry Waldrep

October 14, 2025

5  out of  5
rating by Jerry Waldrep
"Awesome experience, highly recommend"
We responded:
"Thanks so much, Jerry! Glad you had an awesome experience. Really appreciate the recommendation! - Spencer "
Profile photo of jonathan herman

jonathan herman

October 13, 2025

5  out of  5
rating by jonathan herman
"Super amazing people and would highly recommend! Saved me hundreds! I would definitely recommend Spencer McCain, he gave me super amazing customer service and was super helpful."
We responded:
"Thanks a ton for the great review, Jonathan! I’m really glad I could help and that you had a good experience with us. We’re always here if you need anything or have questions down the road. Appreciate the recommendation — it means a lot! - Spencer "