Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Lee

John Lee

August 15, 2025

5  out of  5
rating by John Lee
"Thanks to Spencer moved process quickly and a great rate 10/10"
We responded:
"John, a 10/10 insurance experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Spencer "
Profile photo of Danielle Pilgrim

Danielle Pilgrim

August 14, 2025

5  out of  5
rating by Danielle Pilgrim
"Spencer McCain and his team, including Will McNeil, are phenomenal! They consistently provide excellent customer service, answer my calls right away, and offer the best prices. They always keep me informed about what’s available and show genuine care for their customers. I highly recommend them!"
We responded:
"Thank you for your kind words, Danielle! We’re thrilled to hear that you had a positive experience with our team. We always aim to make the insurance process as smooth as possible. Your recommendation means a lot to us! - Spencer "
Profile photo of Linda Searcy

Linda Searcy

August 12, 2025

5  out of  5
rating by Linda Searcy
"PTL!, Mr William, with his pleasantries was so professional,so kind and so patient with me. Give him 100 stars."
We responded:
"Linda, thank you for your great feedback! I am so glad to hear you had a fast and friendly insurance experience. Going the extra mile is just part of how we take care of our customers. We appreciate you and are here whenever you need us! - Spencer "
Profile photo of Maritza

Maritza

August 12, 2025

5  out of  5
rating by Maritza
"Great communication from Spenser all throughout the transaction! Super happy with my policy and pricing"
We responded:
"Maritza, thank you for sharing your insurance experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Spencer "
Profile photo of N K

N K

August 11, 2025

5  out of  5
rating by N K
"Talked to Spencer about getting a new insurance policy today and he was very helpful in that and walked me through each step. He then had a call and shared his screen where he showed my exactly what each line meant and the price associated. Very great to talk to and patient, showing me all combinations of the options. Very nice gentleman and complete knowledge of everything and explained everything super thoroughly and answered all the questions I had! Super professional!"
We responded:
"Thank you for your kind words, N K! My team and I are delighted to hear that you had a pleasant and professional insurance experience with us. It’s great to know that we were able to provide the information you needed. We appreciate your feedback and look forward to serving you again in the future! - Spencer "
Profile photo of Christa Arrington

Christa Arrington

August 11, 2025

5  out of  5
rating by Christa Arrington
"We had a wonderful experience working with Spencer! Great insurance prices and Spencer had a quote ready on the same day!"
We responded:
"Christa, thank you for taking a moment to share your insurance experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Spencer "
Profile photo of Josh Logan

Josh Logan

August 11, 2025

5  out of  5
rating by Josh Logan
"Marcello was Amazing, he didn’t waste a bunch of my time, I explained what I needed and what my budget was and HE made it happen, Super Satisfied Customer here!!!"
We responded:
"Josh, thank you for your great feedback! I am so glad to hear you had a fast and friendly insurance experience. Going the extra mile is just part of how we take care of our customers. We appreciate you and are here whenever you need us! - Spencer "
Profile photo of Sierra Rivers

Sierra Rivers

July 28, 2025

5  out of  5
rating by Sierra Rivers
"William was very helpful with setting me up for insurance ! Gave me a lot of great information, had great energy and made sure to let me know about all my options. I would recommend him to family and friends !"
We responded:
"Thank you for the great review, Sierra! My team and I are so glad you had a positive experience with us. It means a lot that you'd recommend us to your family and friends—looking forward to being here whenever you need us! - Spencer "
Profile photo of sean dirsus

sean dirsus

July 25, 2025

5  out of  5
rating by sean dirsus
"Spencer and his team are amazing. They’re always there if I have any questions regarding my policies. 100% customer service"
We responded:
"Thank you for the wonderful review, Sean! I’m so glad to hear that you’ve had a positive experience with our team and that we’ve been able to meet all your insurance needs. Your kind words mean a lot to us! If you ever need assistance, we’re here for you! - Spencer "
Profile photo of Stickz

Stickz

July 25, 2025

5  out of  5
rating by Stickz
"Spencer was very helpful, reasonable and patient. Takes his time to explain certain details and has no problem explaining when asked . Great guy !"
We responded:
"Hello, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Spencer "
Profile photo of Raheem Edwards

Raheem Edwards

July 24, 2025

5  out of  5
rating by Raheem Edwards
"Mr. Spencer McCain had phenomenal service and was very professional through getting my policy started! Definitely a 5-Star service!"
We responded:
"Raheem, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Spencer "
Profile photo of Claudia

Claudia

July 23, 2025

5  out of  5
rating by Claudia
"Spencer and Marcello were very helpful and easy to work with. They explained all the details of my policy change in a way I could understand."
We responded:
"Claudia, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Spencer "
Profile photo of Ghost Face

Ghost Face

July 23, 2025

5  out of  5
rating by Ghost Face
"MR SPENCER McCain was awesome.he helped me get the insurance I was looking for. I will refer Mr McCain to anyone who's looking for new insurance."
We responded:
"Hello, thank you for the amazing review! I’m so glad to hear that our team provided you with outstanding service. We truly appreciate your recommendation and are always here to help with all your insurance needs! - Spencer "
Profile photo of Mimi Teshome

Mimi Teshome

July 11, 2025

5  out of  5
rating by Mimi Teshome
"Excellent service, competitive price and better coverage. Spencer is simply put exceptional, breath of fresh air in customer care experience.I switched multiple policies to State Farm after being with a different agency for more than 15 years. Thank you."
We responded:
"Mimi, thank you for the kind words and for making the switch after so many years — that truly means a lot. I’m grateful for the opportunity to help and glad your experience was a positive one. I’m always here if you need anything! - Spencer "
Profile photo of Amy Levengood

Amy Levengood

July 8, 2025

5  out of  5
rating by Amy Levengood
"I spoke to Spencer about bundling renter's insurance with my current auto policy to account for an upcoming move. He was beyond helpful in explaining my options regarding the insurance and managed to save me a significant amount of money each month with both of my policies. Spencer is clearly dedicated to helping his customers and is a friendly face. Thanks for all the help!"
We responded:
"Thank you for your kind words, Amy! I’m so glad to hear that our team provided you with professional and efficient service. It’s great to know that we could make the insurance process painless for you. We appreciate your support and are here to help whenever you need it! - Spencer "
Profile photo of Melvin Cooper

Melvin Cooper

July 3, 2025

5  out of  5
rating by Melvin Cooper
"If you want to save some money on your auto ,home or even life insurance call William he saved me alot of money,very knɔwledgable in what he does and dont give up until you are satisfied. William your awesome and I thank you for reaching out to me."
We responded:
"Melvin, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Spencer "
Profile photo of Lisa Roberts

Lisa Roberts

June 26, 2025

5  out of  5
rating by Lisa Roberts
"Very informative and honest!@"
We responded:
"Thank you, Lisa! We're glad to hear that you had a great experience with our team! - Spencer "
Profile photo of Monalisa

Monalisa

June 25, 2025

5  out of  5
rating by Monalisa
"Spencer was very responsive and his company was able to save us over 25% on both our Home and Auto policies. I would highly recommend him and his company"
We responded:
"Thank you so much for your wonderful feedback and recommendation, Monalisa! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Spencer "
Profile photo of Rose Assibey

Rose Assibey

June 16, 2025

5  out of  5
rating by Rose Assibey
"William was able to assist me with my needs and questions as he gave clarity on topics I had confusion with. He was very much helpfu, provides good quality service, and carries an enthusiastic attitude."
We responded:
"Rose, thank you for your kind words! I’m glad William could provide clear answers and helpful service with a positive attitude. We appreciate your feedback! - Spencer "
Profile photo of Scott Johnson

Scott Johnson

June 4, 2025

5  out of  5
rating by Scott Johnson
"Best customer service ever. Great people to get you what you need. I highly recommend."
We responded:
"Scott, our goal will always be to leave you with a satisfying insurance experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Spencer "
Profile photo of Manal Alwadi

Manal Alwadi

June 3, 2025

5  out of  5
rating by Manal Alwadi
"Marcello did an awesome job helping me to start my insurance policy and get coverage"
We responded:
"Manal, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Spencer "
Profile photo of Samantha Brown

Samantha Brown

June 3, 2025

5  out of  5
rating by Samantha Brown
"I recently worked with Spencer McCain from State Farm to get quotes for both home and auto insurance and I couldn’t be more impressed. From the very beginning, he was very responsive, knowledgeable, and genuinely interested in helping me find the best coverage to suit my needs. Spencer took the time to break things down in simple and understandable terms. He was incredibly thorough and he helped me compare different options. On top of that, the quote process was fast and efficient. It is rare to find this level of customer service these days. If you’re shopping for insurance and want someone who is not only knowledgeable but also personable and trustworthy. I highly recommend Spencer McCain."
We responded:
"Ms. Samantha, Thank you so much for those kind works. I truly appreciate you and Nya so much! -Spencer "
Profile photo of Katrina Drake

Katrina Drake

June 2, 2025

5  out of  5
rating by Katrina Drake
"I appreciate Spencer McCain taking the time to offer my family a true savings. Spencer's quote for my mortgage insurance basically confirmed that I was overpaying. He automatically explained the coverage types, answered each of my questions, took my calls and stayed late on a Friday to help. That's professionalism."
We responded:
"Katrina, thank you for your kind words! It was truly a pleasure helping you and your family. I'm glad we were able to assist with your insurance needs—making sure you feel informed and confident is always my goal. I appreciate your trust and look forward to being here whenever you need! - Spencer "
Profile photo of Loann Lien

Loann Lien

May 30, 2025

5  out of  5
rating by Loann Lien
"Spencer is a pleasure to work with and provided me with great rates for both my auto and home policies. He is very knowledgeable and will find all possible discounts to help you save. Spencer is very friendly and personable, and I highly recommend him!"
We responded:
"Loann, thank you for your thoughtful review! I'm thrilled to hear that our team provided you with outstanding service. I appreciate your recommendation. The best compliment my team and I can get is being recommended to others! - Spencer"
Profile photo of Joshua Holloway

Joshua Holloway

May 30, 2025

5  out of  5
rating by Joshua Holloway
"Seamless experience. Would highly recommend Spencer."
We responded:
"Thank you for the great review, Joshua! I'm so glad to hear your insurance experience was seamless. We appreciate your recommendation! - Spencer"